Yesterday, being out of material, I headed over to the Pluralsight website to download some more content. I discovered the site was redesigned, removing download links next to the videos.
Heading over to their blog, I found out more.
On 24 October, they announced the site redesign, obsoleting the download links and focusing on support for mobile devices.
However, this change does require you to have a supported mobile device to take advantage of offline viewing moving forward. We no longer support offline viewing on laptops/desktops, at least for now.Just one day later, after receiving - probably a shitload of - negative feedback, they promised to support offline support for laptops and desktops in the near future again.
We’ve listened to your feedback and have decided to support offline viewing for laptop/desktop users. We’re going to implement a desktop app that will provide offline viewing as soon as possible. We’re going to work around the clock to get this desktop app ready for release as soon as possible and hope to have the initial beta out within a few weeks from now.After reading the initial post, I was somewhat dissatisfied as a customer. I knew the decision had to make sense though, from a business perspective. Supporting less platforms means less code, which is good. And mobile is big, it feels big anyway.
Based on the time it took to make the second announcement, I'm pretty sure mobile is nowhere near big enough to forget about laptops and desktops. Hey, being able to have a desktop on my lap still feels mobile enough to me.
I'm satisfied again though. I'm content Pluralsight didn't pull a 'Steve Jobs', and just pushed through their vision. Or maybe, they just can't afford to make a small (?) percentage of customers unhappy.
Some other random thoughts: Pluralsight, is it hard to include the links back in the website for now? Or is all the old infrastructure gone? What were other (business?) motivations to completely get rid of raw videos? Pirates, aay?